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Support

Technical Support & Device Information

Everything you need to manage your device and resolve issues.

Device Specifications

  • Operating System: Android 11
  • GPS based play (not available where movie hall is running).
  • DRM Protection: Widevine L1 Certified
  • Video Quality: HD 1080p and above
  • Connectivity: HDMI plug & play

Setup Instructions

Plug the KST Stick into the TV HDMI port, power it via USB Type-C, and follow on-screen steps. For CRT TV, use our AV Converter.

Troubleshooting

  • If streaming issues occur, check your power supply.
  • If the device is not detected, reconnect or try another HDMI port.
  • For malfunction under warranty, contact support.
Device
1.
How do I set up my KST Stick?

Plug the stick into your TV's HDMI port, switch the TV to that HDMI input and follow the on-screen steps.

2.
What do I need for HDMI and Wi-Fi?

Any TV with an HDMI port. Connect the stick to home broadband Wi-Fi or a mobile phone hotspot.

3.
I need help with my account or a payment.

Contact KST support on WhatsApp at +91 92707 68020 and our team will help.

4.
Who pays the ₹99 movie charge?

The viewer pays ₹99 per movie directly to KST through approved payment methods. It is separate from any rental fee paid to the owner.

5.
What if a rented stick is lost or damaged?

The owner and renter settle loss or damage between themselves as they agreed. For a device fault, contact KST technical support.

6.
How is a rented stick returned?

The renter returns the stick to the owner at the time they agreed.

7.
How do I contact KST technical support?

WhatsApp +91 92707 68020, or use the contact details on this page.

For further assistance, please contact:

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